How long has Penguin Hosting been in business?
Do you include SSL Certificates?
Absolutely! This is included with all our hosting accounts at no extra charge.
Do you offer a Money Back guarantee?
How long will it take to set up my account?
How will you invoice me?
Do you put banners or pop-ups on my web pages?
Do you backup my website?
Can I use your web hosting services if I own a Macintosh Computer?
Do you offer Microsoft FrontPage Extensions?
What Operating System do you use on the servers?
Please contact us and we will supply you with our most current information.
What version of Apache do you use?
Please contact us for the most recent version confirmation.
Can I use Active Server Pages (ASP) on my site?
Can I purchase a domain name with Penguin Hosting?
I already have a domain name. How do I point it to my new account?
Can I purchase more bandwidth?
Can I purchase subdomains?
Do you offer a shopping cart?
There are many solutions available for shopping carts. When using WordPress we suggest WooCommerce.
Do you offer merchant accounts?
Do you offer a web authoring tool?
No, we do not offer simple/basic website builder tools. It’s a client/quality choice as we want the very best experience and results for our clients. 🙂 That said, we do have an amazing alternative that we’re sure you’ll love. Contact us and ask about it – we’ll send you details.
Why should I choose Penguin Hosting?
Penguin Hosting/The Image Stop ltd. clients first philosophy has allowed us to be one of the strongest and most reliable web design and hosting forces on the internet, building a client base of happy business and personal web hosting clients.
Through our partnerships, we provide a world class infrastructure and a top notch network so you can avoid costly investments in hardware, software, and system administration.
Penguin Hosting/The Image Stop ltd. offers shared hosting plans with increasing levels of functionality, allowing you stay ahead of the competition as your business grows. Not only that but we monitor and help when clients accidentally go over bandwidth allowances or webspace. Often at no additional cost. We are a reliable and affordable web hosting re-seller company with years of experience.
Are there any hidden charges?
What is Domain Management?
With our value add-on “Domain Management” we will manage your domain renewals and DNS for you. To do so we require domains connected to your hosting to be moved to our registrar and will manage the move for you at no additional cost. The advantage to this is your yearly hosting invoice will cover BOTH your hosting and yearly domain renewal. Yes – we can also manage other domains not being hosted by us – ask us for a quotation. Hosting Terms of Service Details
Can I upgrade my hosting plan at a later stage?
When I upgrade, do I have to pay a setup fee again?
What are your hours of Technical Support?
What kind of servers do you use?
Are your servers monitored?
Do you allow adult content on your servers?
What kind of database access do you provide?
What version of PHP do you use?
We work with a few companies and try to ensure servers are kept up to date. Contact us and we can give you the most current version at that time.
What version of MySQL do you use?
We work with a few companies and try to ensure that all databases and MySQL versions are kept up to date. Contact us and we can give you the most current version at that time.
Can I use Java Servlet Pages (JSP) on my site?
Can I purchase a domain name without purchasing a hosting account?
Yes, you can. Contact us for more details.
I’ve changed my domain name servers over, and my site is not coming up. How come?
Can I purchase more email accounts?
Can I purchase Parked Domains?
Can I purchase Add-On Domains?
Do you offer web design?
Do you have an affiliate program?
Mailing Address: 47 Cedarbrook Close SW
Calgary AB. Canada T2W5B8
Closed Sat-Sun & Holidays